Terms & Conditions

Effective Date: 10/08/2025

Welcome to GraFio® (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website grafioprint.com, including any purchases of GraFio® printers, parts, accessories, and services. By using our website, you agree to comply with these Terms. If you do not agree, please do not use our site.

1. Use of Website

• You must be at least 18 years old or have the consent of a parent/guardian to use this website.

• You agree to use the website only for lawful purposes and not for fraudulent, harmful, or unauthorized activities.

• We reserve the right to suspend or terminate access to the website if we suspect misuse.

2. Products and Orders

• Product Information: We make every effort to display accurate product descriptions, specifications, and pricing. However, errors may occur, and we reserve the right to correct them.

• Availability: Product availability is subject to stock levels. We may discontinue or modify products without notice.

• Order Acceptance: An order confirmation does not signify acceptance. We reserve the right to refuse or cancel any order, including due to product unavailability, payment issues, or suspected fraud.

• Pricing: All prices are listed in [Insert Currency] and may be subject to taxes, shipping fees, and duties.

3. Payment

• Payments are processed securely through third-party payment providers.

• We do not store full credit/debit card information on our servers.

• By providing payment details, you confirm that you are authorized to use the chosen payment method.

4. Shipping and Delivery

• Shipping times are estimates only and may vary due to external factors.

• Risk of loss passes to you once the product is shipped.

• Any customs duties, import taxes, or fees are the responsibility of the customer.

5. Returns, Refunds, and Warranty

• Returns & Refunds: Please refer to our [Return & Refund Policy] for details on eligibility and process.

• Warranty: GraFio® printers are covered by a [Insert Warranty Period] manufacturer’s warranty against defects in materials and workmanship. Warranty claims are subject to terms provided with the product.

• Misuse, unauthorized repairs, or modification voids the warranty.

6. Intellectual Property

• All content on this website, including text, images, graphics, product designs, logos, and trademarks, are the property of GraFio® or its licensors.

• You may not reproduce, distribute, or use our intellectual property without prior written permission.

7. Limitation of Liability

• To the fullest extent permitted by law, GraFio® is not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our products or website.

  • Loss of data, profits, or business opportunities.

• Our total liability is limited to the amount you paid for the product or service.

8. User Accounts

• If you create an account on grafioprint.com, you are responsible for maintaining confidentiality of your login details.

• You agree to notify us immediately of any unauthorized access or breach of security.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing them is at your own risk.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Vadodara, Gujarat.

12. Changes to Terms

We may update or modify these Terms at any time without prior notice. Changes will be effective when posted on this page with a revised “Effective Date.” Continued use of the website constitutes acceptance of the updated Terms.